This involves interactions between a business and its customers. It's about meeting customers' needs and resolving their problems. Effective customer service is crucial.

F E R M E N T H O S P I T A L I T Y

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Area Required

200-300 sq.ft | 400-1000 sq.ft

Investment Range

11.5 lakhs – 12 lakhs | 18 lakhs – 30 lakhs

Number of Outlets

32+

Establishment Year

2016

Brand USP's

Why Dimsum Box?

Top-Rated Brand: Renowned for its flagship Dimsumbox cafe, proudly ranked #1 on TripAdvisor. Established Track Record: Over 6 years of proven leadership in the Asian cuisine QSR segment. Operational Ease: Centralized mother kitchen handles production, staffing, and cost control—zero kitchen hassles for you. Complete Marketing Support: From CRM to digital marketing and brand promotions, everything is taken care of end-to-end.

Support given by brand

  • Complete outlet branding kit including signage boards and visual assets.
  • Glow signboards and standee signage provided for impactful visibility.
  • Front-end staff training for 20 days post-launch, plus backend staffing support if required.
  • POS system setup with ongoing technical assistance.
  • Integrated marketing support—six months of online and offline brand promotions.

Ferment Hospitality helps F&B brands scale with strategy, systems, and smart execution.
We turn hospitality ideas into structured, profitable ventures.

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